COVID-19 (Coronavirus) - Important Information
UPDATE August 2020
Due to the outbreak of COVID-19 (Coronavirus) there are still restrictions on the movement and interaction of people as a means to curb the spread of the disease. As a firm and a business we have been following Government guidelines carefully and will continue to do so. The safety and wellbeing of our clients and of our staff remains our primary concern.
With this in mind we implemented changes from Friday 20th March 2020 in the way we conduct our client appointments – both to take client instructions and also how we organise the signing of client legal documents.
As the Government guidelines are now allowing us to interact more, we have started face to face appointments again in all of our English, Scottish and Welsh offices where social distancing permits it and there are no local restrictions. All necessary safety precautions are being adhered to. Unfortunately, home visits are still on hold.
We still continue with telephone or video appointments throughout England, Scotland and Wales. Throughout the lockdown period we set over 1300 appointments for clients wanting to make a Will or sort out their estate planning. A big Thank-you to all those clients for supporting us through these challenging times. And demand for appointments has picked up again to near normal levels. We are now permitted to also have the attestation signing appointment by video – this is now legal in England, Scotland and Wales.
If clients wish to have their appointment as a video appointment we will be able to conduct these via a choice of either Skype, WhatsApp or Zoom.
We appreciate that some clients’ first inclination may be to postpone or re-arrange their existing appointment. We would urge them not to do so. Making sure that estate planning is in order remains an important issue for clients, perhaps more so than ever.
We are committed and prepared to support you as always in achieving this.
Making an appointment
To arrange an appointment with us click here to view our contact information.
COVID-19 (Coronavirus) Guidance Links